A ladder against your house is a risk every time it goes up, for the person on it and for your guttering, brickwork, and flower beds underneath. It also limits what actually gets cleaned, since a cleaner balanced on a ladder tends to rush the glass and skip the frames, sills, and anything above the second storey that’s awkward to reach safely.
Trendline cleans every window from the ground using vehicle-mounted Reach & Wash poles, the same system that’s served over 2,000 households across the South East since we launched in Croydon in 2021. Nothing touches your property except purified water and a soft brush head, which means no ladder marks on your lawn, no scuffed windowsills, and no missed upper windows because they were too awkward to reach. Every pane gets the same treatment, whether it’s on the ground floor or the third storey.
What’s Included in Our Residential Window Cleaning?
Frames and sills are cleaned as standard on every visit, not as an extra. A window that’s spotless in the middle but grimy round the edges hasn’t really been cleaned, and it’s one of the most common shortcuts traditional window cleaners take when they’re working from a ladder and trying to move quickly.
- Exterior glass, frames, and sills on every window
- No chemicals, just purified water
- Ground-level access only, nothing added to your roof or walls
- A visual check for anything unusual, such as cracked seals or damaged frames, while we’re there
If something needs attention beyond a standard clean, we’ll tell you when we spot it rather than leave you to notice it months later. That might be a perished seal letting in condensation, a frame that’s started to swell, or a sill that’s cracked from years of standing water, small things that are far cheaper to deal with early.
What Is Pure Water Window Cleaning?
From Tap Water to Pure Water
Ordinary tap water contains dissolved minerals that leave streaks and spots as it dries, which is why traditional window cleaning relies on chemical detergents to compensate for that residue. Our vans carry large tanks of purified water, produced by stripping out those minerals before it ever reaches your windows. There’s nothing added, no soap, no chemicals, just water with the impurities removed.
How Does the Reach and Wash System Work?
That pure water is pumped from the van up telescopic poles fitted with a soft brush head, reaching second and third-storey windows without a ladder. The brush loosens dirt from the glass, frame, and sill, then the window is rinsed clean and left to dry naturally. Because the water is mineral-free, it dries without marks, streaks, or the soapy film that attracts new dirt within days. That’s also why windows cleaned this way tend to stay looking clean for longer between visits than a squeegee-and-detergent clean does, there’s no residue left behind for airborne dust to stick to.
How Much Does Window Cleaning Cost?
Your First Clean
The first visit to a new property usually takes a little longer than the ones that follow, since windows that haven’t been professionally cleaned in a while need more work to bring them up to standard. This is reflected in the initial quote, and we’ll always explain why before any work starts, rather than surprise you with it afterwards.
Ongoing Round Pricing
Once you’re on a regular round, pricing settles into a consistent rate based on the size of your property, the number of windows, and how often you’d like us to come. A smaller terraced house on an 8-weekly round costs less per visit than a large detached property on a 4-weekly schedule, which is why we quote based on your actual home rather than publishing a flat, one-size-fits-all price list. Get in touch and we’ll give you a free, no-obligation quote.
Do You Clean All Types of Windows?
Houses, Bungalows, and Extensions
Most of our rounds are standard houses and bungalows, including properties with a rear extension or conservatory glazing added on. The reach and wash system adjusts to whatever height and angle your property presents, so an extension roof or an awkward side return doesn’t need a separate visit or a different price structure. Detached and semi-detached properties with multiple storeys are cleaned the same way as a single-storey bungalow, just with a longer pole.
Flats, Leaded Lights, and Georgian Windows
Leaded and Georgian-style windows are notoriously difficult for traditional cleaners, since the glazing bars make a squeegee impractical and ladders risky against older, more delicate frames. The reach and wash brush head cleans between glazing bars without the scraping or streaking that a cloth-and-squeegee approach tends to leave behind on that style of glass. Ground-floor flats and properties with restricted rear access are assessed the same way as houses, with the pole reach adjusted rather than a ladder brought out.
How Often Should You Book a Window Clean?
4-Weekly vs. 8-Weekly Rounds
Most of our customers are on either a 4-weekly or an 8-weekly round. Which one makes sense depends on where you live and what’s around the property. A house on a quiet residential street with limited traffic can often go 8 weeks between cleans and still look sharp. A property near a main road, under trees, or close to the coast tends to pick up grime faster, and a 4-weekly round keeps on top of that build-up rather than playing catch-up each visit.
Adjusting for the Seasons
Windows collect more airborne dirt and pollen through spring and summer, and more grime from road spray and rain through autumn and winter, so a round that felt generous in one season can feel overdue in another. If your current frequency isn’t quite keeping up, it’s easy to switch rounds rather than stay locked into the wrong schedule. Once you’re set up, you’ll get a text alert the evening before we’re due, so there’s no need to remember when your next clean is.
Frequently Asked Questions
Do you clean frames and sills, or just the glass?
Frames and sills are included on every visit as standard, not as an add-on.
How often should I get my windows cleaned?
Most properties do well on a 4-weekly or 8-weekly round, depending on location and exposure to traffic, trees, or coastal air.
Can you clean leaded or Georgian windows?
Yes. The reach and wash brush head cleans between glazing bars without the scraping a squeegee needs.
Do I need to be home for my window clean?
No. As long as we can access the property from the outside, we'll carry out the clean and you'll have had a text the evening before.
What if I'm not happy with a clean?
Get in touch and we'll come back to redo it free of charge, same day or the next. That's our satisfaction guarantee.
Do you use any chemicals?
No. We use purified water only, which is safe around children, pets, and plants.
Can I get gutters or fascias cleaned at the same time?
Yes. Since we're already on site with the Reach & Wash vehicle, adding gutter or fascia cleaning to the same visit is straightforward. Ask when you book.
